7 Steps to Build Content Strategy Roadmap for Small Business

A content strategy roadmap is necessary for businesses to capture what they want to achieve. Most businesses implement this roadmap as it improves the business in several ways. In this post, we will give you a breakdown of why a..

Content Creation Framework

A content strategy roadmap is necessary for businesses to capture what they want to achieve. Most businesses implement this roadmap as it improves the business in several ways. In this post, we will give you a breakdown of why a business needs a content strategy roadmap and the benefits associated with it.

Content Creation Framework

What is a Content Strategy Roadmap?

A content strategy roadmap is the steps a company follows to achieve business goals. Ideally, a content strategy roadmap should serve as a guide for the material the business produces and meet both client expectations and industry standards. 

Content strategy is a framework of the tools and techniques required to plan, design, manage and publish business content. Businesses use content strategy to improve brand engagement and awareness while building customer trust. 

A content strategy roadmap outlines the process for developing a content strategy in detail. The roadmap provides a template for developing key elements as well as a list of objects necessary for the content.

It is essential for a brand to create and implement a content strategy roadmap as they increase the efficiency of the systems used by the business. It also helps the business maintain consistency since the brand follows a specific action plan to deliver the content every time.  

There are three integral parts that should be considered when creating a well-organized roadmap:

  • Diagnosis, 
  • Approach and 
  • Action plan.

Diagnosis refers to understanding where the brand currently stands and the challenges it might face and look for opportunities to overcome them. A clear picture of these conditions is essential to achieve the business aims. 

After diagnosis comes to the approach, which is the overall plan to take on the challenges, consisting of answers to the problems the brand may face. 

Finally, the action plan. Simply put, it is the dominant plan created to achieve the business goals based on the previous two steps. This is detailed documentation of the business’s entire strategy to move forward. 

Here are the 7 steps to building a content strategy roadmap for your business.

The 7 Key Steps to Build a Content Strategy Roadmap

1. Setting and Meeting Business Goals

The content strategy of any business must align with what the brand is trying to achieve. In order to effectively convey the brand message and attract potential customers delivering the right content is crucial. 

However, the content strategy should also help identify and set the goals alongside meeting the business goals. Business objectives can be fairly broad. These vague objectives are transformed into doable, measurable stages and results through a solid content strategy.        

2. Prioritizing Client Needs

Users are the first priority for any business. Therefore, delivering content that answers all the users’ questions, offers in-depth knowledge on a subject, or resolves any user issue is key. 

In order to meet client needs, one must first identify the target audience. Once the target audience is set, a content strategy must be developed accordingly. This also allows the brand to form a deeper connection with its audience as the content is curated, keeping the users in mind. 

By conducting thorough research on user needs and focusing on solving their problems, the brand can ensure delivering content that will be valuable to the users.         

3. Identifying Progress Measures

The idea behind content strategy is not just to write and publish relevant content but to provide a framework of what the content is trying to achieve.  There are several ways a business can measure the effectiveness of content strategy:

  • Revenue- The first and easiest measure of your content performance. This is self-explanatory; the higher the revenue generated from a piece, the more successful it is. Revenue may be earned in various ways, like through sales, subscriptions, downloads, etc. 
  • Brand Awareness- One of the main reasons for publishing content is to create brand awareness. This can be measured by the number of profile visitors, site activity, clicks and many more. Monitoring these activities is crucial to determine how effective your strategy is. 
  • Engagements- User engagement allows a brand to understand how relevant the content is to them. It is a form of communication between the customers and the business and provides an idea of successful content delivery. 
  • User Loyalty- The main idea behind creating content is too loyal to attract customers in the long run. The number of users that select your brand over and over again is also a measure of how interested they are in your brand. 
  • Leads- In simple words, leads show how interested a customer is in your product. The number and quality of leads allow the business to understand if they are able to attract their desired customers or not.        

4. Outlining How to Produce Relevant Content 

Producing good content is not always enough to achieve business goals. You must also look into factors that will ensure the content reaches the customers efficiently. One way to do that is through keyword research. 

One of the pillars of content strategy is keyword research since it directs you to the most relevant topics. You won’t have to write the same article several times if you conduct thorough keyword research because it will allow you to cover the topics extensively. This results in more user engagement and traffic as well. 

5. Choosing the Right Platform

The effectiveness of your content heavily depends on the delivery platform. Choosing the ideal platform for content distribution is important to ensure that the content reaches the target audience. 

There are numerous ways to distribute your material, from classic online formats like websites and blogs to more contemporary ones like social media platforms. The platform that will produce successful results depends on the type of business and the availability of the target audience.  

So, when deciding on where to publish content, the team must first find the platform most used by the potential customers.

6. Writing and Publishing Content

Once you have identified the target audience and suitable keywords, the next step is to brainstorm content ideas. The content you produce must stand out from similar existing ones and should reflect your brand’s uniqueness. 

Different types of content require different approaches. So, one of the first things to keep in mind and understand is the type of content you are trying to produce. For example, a blog post’s writing style and format will not be similar to a product review.

Therefore, before content is published, you must pay close attention to what you are writing and make sure it aligns with your business goals.     

7. Improvements for the Desired Outcome 

The first draft is never the final draft of any content. The piece must be checked and edited several times to guarantee the desired outcome. 

This is not a one-time process. Changes are constantly made to make sure the content accomplishes the goal it is set to achieve. 

Another thing that must be kept in mind is that the process of improvement is not bound to a single content. The content needs to be improved based on previous ones published by the business to generate better results. 

Benefits of a Content Strategy Roadmap

A content strategy roadmap is essential to make business systems more efficient. Following this framework allows the business to maintain its content quality consistently. A proper content strategy roadmap aids in establishing a brand culture. Some major benefits of a content strategy framework are

  • It offers a structure for upholding business integrity and guarantees consistently predictable outcomes. This allows the business to engage more customers, create business value, and produce more profitable results. 
  • The business can identify which content is working for the set goals and make improvements along the way. 
  • It helps create a brand personality by producing curated content that is relevant to the business niche. 
  • It helps to keep the entire content team on the same page, as everyone follows the same outline for production. 
  • Improves business ROI(Return on Investment) by attracting the right customers willing to invest in the business/product. 
  • It saves time and improves the production process. A content strategy roadmap enhances outcomes while also facilitating more effective resource allocation.

Learn How to Create a Content Strategy Roadmap that Can Help You Attract Customers

A range of content formats that are in line with the customer journey should be used in the planning, creation, and promotion of content marketing at each stage of the marketing funnel. Learn to build a content plan that helps you create a deeper connection with your customers.

Frequently Asked Questions

What is a Good Content Strategy?

A good content strategy takes a KPI into account and then strives to achieve it. KPI means key performance indicator. The organization gives the team the tools they need to make wise business decisions about the course of all ongoing projects by defining KPIs.

What is the Purpose of a Content Strategy?

Having a content strategy can help a business establish its priorities and clarify marketing goals. It enables a business to organize its work and make sure that every marketing initiative is guided by its goals. A well-planned content strategy also helps to ensure that the effort given by the team yields noticeable benefits.

What are the Types of Content Strategies?

There are plenty of content strategies implemented by businesses. These vary depending on the type of brand and content they wish to deliver. Some of the most popular types of content strategy are –

  • Blog posts,
  • Ebooks,
  • Videos,
  • Podcasts,
  • Infographics,
  • Case studies, and
  • Social media posts.


A solid content strategy roadmap makes it easier for a company to produce creative, quality content, especially for small businesses struggling to keep up with big brands. Besides helping to maintain consistency, it also makes the process of content creation more efficient. 

Since the roadmap is curated based on specific business needs and target audiences, customers receive more relevant and unique information, which is valuable to create brand loyalty. Incorporating a content strategy roadmap into the business makes the content creation process more seamless while reducing the amount of time spent on producing each content. 

Following a content strategy roadmap is key for every business if you want an efficient and reliable content creation system.       


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