Privacy Policy

1. Introduction

This Privacy Policy explains what we do with your personal data within the scope of providing the Services offered on www.skill-surfing.com (the “Site”), such as the sale and subscription to courses, creating your profile on the Site, the ability to offer and apply for employment, communications, newsletter, live calls etc.. (the “Services”). We also explain our policy in terms of data we may collect when you visit the Site.

Pursuant to applicable data protection laws bear in mind that:

If you live in a country that is a member of the European Economic Area, the way your data is processed and the current Privacy Policy shall be governed by the General Data Protection Regulation or Regulation [UE] 2016/679(“GDPR”).

If you live in a country outside the European Economic Area, the collection of your personal data shall be governed according to the privacy laws of the country of Armenia.

If information indicated as required is not provided, we might be unable to process your user registration or the use of certain Services available on the Site.

In order to register and navigate the Site, you need to be older than 16. The Site may use your personal information to verify your age and ensure the enforcement of this restriction.

2. Legal basis for processing the personal data

Collection and processing of your personal data are based primarily on the contractual and/or non-contractual relationship you have with us.

When we send you newsletters and Services or when we use the email you have provided us to contact you individually or to recognize you when you return to visit our website, we are doing so under informed consent.

How we process the information collected by our cookies is based on the informed consent you provide, pursuant to current legislation.

3. Personal information we collect

In order to register on the Site and identify yourself, we will request your email, first name, and last name. 

To create your profile on the Site, you may include personal information such as a photograph and any other additional information you might want to share in your profile. However, if you do not want this information to be published, you may leave the profile information fields blank or delete the information already provided.

To buy a class or program, we will request your credit or debit card information, including expiration date and CVV. If you request an invoice, we will request your invoicing data, if needed.

When you visit the Site or use our Services, we register data such as frequency of use, date and time Services were accessed, when you see or click a specific content, your Classes preferences, and Content you publish such as comments and class reviews. We use information such as when you log in, when you read our emails, and Internet Protocol (“IP”) addresses to identify you and register your use on the Site.

We do not make decisions based on profiles, beyond the personalization of advertisement and for the purpose of the legitimate prevention of Internet fraud.

We obtain information through other platforms, for example, when you register via Facebook or similar technologies. This might include personal texts or images available on an external website.

4. Purpose of the processing

The Site, www.skill-surfing.com, as the Data Controller, will process your personal data for the following purposes:

1- Manage your registration as the Site user, to identify you and give you access to Services available for registered Site users.

2- The development, compliance, and execution of the contract for the provision of Services such as the sale of Classes and programs, webinars, coaching sessions, or any other Services we might have through the Site. You will need to keep in mind that you expressly authorize us to process the data indicated as required for activation and payment processing. 

3- Recommending Classes and programs that match your profile.

4- Contacting you through email regarding updates or information related to Classes, Content or Services contracted, including Platform security updates, as long as they are needed or reasonable.

5- Respond to any request or inquiry you make through the Contact Us page available on our Site.

6- We also use your information to generate aggregated non-identifying data. For instance, generate statistics regarding our users, their jobs or areas of expertise, number of impressions or clicks in a specific Class or program, or visitor demographics.

5. Options

The provision of www.skill-surfing.com’s Services might entail the use of your personal data, with your express consent, to make available to you personalized advertisements related to our products and Services, through emails or other electronic communication means from us or third party collaborators. With the goal of improving our Services, please know that personal information regarding your purchases, interests, and preferences might be used by www.skill-surfing.com for the purpose of analysis, user profiling, marketing studies, quality surveys, and improving interaction with our clients.

If you do not want to receive certain types of email communications, you can use the Unsubscribe button in the email to control your email preferences.

6. Data retention period

We will retain your personal data for as long as we have a valid contractual relationship, and after that, for the period determined by any obligations arising from the treatment of the data or as established by law.

7. Data Recipients

To comply with the purposes indicated in this Privacy Policy, it might be necessary to report or release your personal data to third parties for the following reasons:

  • Business Transfers: In connection with any reorganization, restructuring, merge or sale, or any other transfer of assets, including personal, provided that the receiving party accepts to process your personal information in accordance with our Privacy Policy.
  • Service Providers: in order to provide services in our name or to help us provide our services. For example, we contract service providers to render marketing, advertising, communication, infrastructure, and IT services, to customize and improve our service, to process credit card transactions or other methods of payment, provide customer service, collect debts, analyze and improve data (such as data regarding user interaction with our services), and process and manage satisfaction surveys. For efficiency purposes, these partners and providers may be based in the US or other countries or territories outside of the European Economic Area, and might not provide a data protection level comparable to that of your country, or the European Union’s.

When you accept this Privacy Policy, you are specifically authorizing us to process and report your personal data to the partners mentioned and/or release your personal data to the service providers as processors located outside of the European Economic Area for the purposes described herein and to provide you complete service. When we release personal information when exchanging data with countries outside the European Economic Area and other areas with data protection laws, we will ensure the information is being transferred in compliance with this Privacy Policy and pursuant to current data protection laws.

8. Data Protection Rights

As Data Controller, we are committed to respecting the confidential nature of your personal data and guaranteeing the full exercise of these rights. At all times, you will have the following rights:

1- Right to access. You have the right to confirm whether we are processing your personal data and, if we are, you have the right to obtain a copy of such data and information regarding the processing.

2- Right to amend. You have the right to correct errors, modify incomplete or wrong data and guarantee the authenticity of the information that is being processed.

3- Right to delete. You have the right to request the deletion of your data without undue delay, if it were being processed wrongfully or if the end to which it was processed or collected has ceased to exist.

4- Right to limitation of processing. You have the right to request that the suspension of the processing of your information if it is illegal or the accuracy of the data has been contested.

5- Right to oppose. You have the right to oppose the processing of your data when it has been used for purposes of direct marketing or when the processing must be terminated due to a personal situation, except when there is legitimate interest or it is necessary for the exercise or defense of claims.

6- Right not to be subjected to personalized decisions. You have the right of not being subjected to a decision based solely on the automatic processing of your data, including profiling, with binding legal effects or which affects you, except when necessary for the execution of an agreement, as permitted by the law or if you have expressly authorized it.

In order to exercise these rights, please send an email to info@skill-surfing.com indicating your (i) identity, by sharing your full name and email address used to register or make a purchase at www.skill-surfing.com, an ID to establish your identity, and (ii) the right or rights you’re exercising.

You may also visit the agency overseeing the protection of data in your country to file a claim or request the protection of your rights if deemed necessary.

The exercise of such rights is free, except when requests are deliberately unfounded or excessive, in which case the individual will be required to bear the processing costs.

9. Information about cookies

We use cookies, small files with information regarding your navigation on this Site, mainly to enable a better user experience. Please, read our Cookies Policy below to know more about the cookies we use, their purpose, and other useful information.

10. Requirements

In compliance with this Privacy Policy, www.skill-surfing.com commits to resolving complaints about our collection or use of your personal information. European Union individuals with inquiries or complaints regarding our Privacy Policy should first contact www.skill-surfing.com at info@skill-surfing.com

11. Changes

We will update this Privacy Policy occasionally and as required by legal, regulatory, or operational modifications. We will notify you of such changes (including the effective date) as required by law.

Published on January 6th, 2022

Cookies Policy

Our Cookies Policy is intended to notify you clearly and thoroughly about how and why we use cookies on www.skill-surfing.com (the “Site”). If you would like to know more about our use of cookies, you may send an email to info@skill-surfing.com

Cookies

A cookie is a file that is downloaded to your terminal/device (PC or mobile) with the purpose of storing data that may be updated and recovered by the entity that installs them. Our Site uses “cookies” to collect information about its operation and its users’ experience.

We do not store sensitive personally identifiable information such as your address, passwords, or credit/debit card information in the cookies we use.

Purpose

Cookies can track information about your visits to our Site, their frequency and length, the pages viewed and the time spent on our Site. We may use cookies to:

  • Identify problems to improve our Site
  • Enable you to better navigate our Site
  • Offer you a better experience on our Site
  • Set you apart from other users

We also ask for your consent to use cookies to allow us to obtain more information about your preferences and customize our Site to meet your interests.

Types of Cookies

Our Site uses its own cookies and third-party cookies for various purposes, specifically:

Our own cookies:

They are sent to your device and managed exclusively by us in order to improve the performance of our Site. These cookies remain in your browser, allowing us to identify you as a returning user, control the user login session, remember cookies configuration, recognize you as a user in case of managing the identification, and customize your content to offer you information according to your preferences (individualization cookies).

Third-party cookies:

Third-party cookies are cookies established by a domain that is not our Site. On our Site we use two types of third-party cookies:

  • Technical Cookies: They allow you to navigate the Site and use its Services such as controlling data communication, making a purchase, storing content, personalize language and currency, format check, sharing content through social media according to user preferences, speed-up page loading, etc., such as Custora, Olark, Facebook, CloudFare, Visual Website Optimizer.
  • Analytic Cookies: We use Google Analytics, a web analysis tool provided by Google, which allows us to learn how users interact with our Site. It also enables cookies to know from which website the user came and uses that information to collect data anonymously and create Site trend reports without identifying individual users. You can find more information regarding the cookies used by Google Analytics and how they work by visiting: developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Consent

When you visit and remain on our Site, you are consenting to the use of cookies as previously explained, under the terms of this Cookies Policy.

Since cookies are not required for using our Site, you may block or disable them through your browser at any time. If you decide to do so, you will still be able to continue to use our Site, although some of our services might be limited, and your experience might be less rewarding.

If you wish to revoke your informed consent regarding our cookies policy, you will need to delete them from your device through your browser settings. These are the links for some of the browsers offering information about cookies:

Firefox: https://www.mozilla.org/es-ES/privacy/websites/

Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9

Safari: http://support.apple.com/kb/ph5042

Opera:: http://help.opera.com/Windows/11.50/es-ES/cookies.html

We recommend you review this Cookies Policy every time you access our Site to stay updated about any possible changes.

Published on January 6th, 2022

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